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Customer Care Center
Where is my order?

You can check the status of your order online 24 hours a day, 7 days a week by going to Access your account. From here you can click Log into account and by entering your email address and password, you can access My Orders.

The My Orders screen shows you every order you have placed with Cnjerseys.net each order's status. Please note that this screen does not contain real-time shipping status; this information can be delayed by approximately one business day, so an item showing as open may have actually shipped.

Is the item that I want to purchase currently in stock?

If an item is out of stock or discontinued, the product page that displays the product image and price will state that the item is out of stock. If the item is on backorder the site will show an estimated ship date. All other items should be considered in stock.

This information listed on our online catalog is the most up to date information that we have in regards to an item's in-stock availability.

Due to the very large selection of products that we carry it is impossible to guarantee 100% availability of all the merchandise that we sell. If an item that you've ordered is out of stock or backordered you will be notified by email promptly.

If I place an order, how quickly will it arrive?

Total delivery time is: 7-10 workday to you door.

Handling
Handling time is the time needed to select and package your item for pick up by the carrier (i.e. USPS or UPS). A long handling time generally indicates that an item will need to be manufactured prior to delivery.

How much does shipping cost?

$20 shipment when less than 10 products, free shipping over 10 products (including different kinds of types)

Tracking your shipment

In addition to receiving your tracking number automatically via email, you can obtain the tracking number of your shipment online 24 hours a day, 7 days a week by going to Access your account. From here you can click Log into account and by entering your email address and password, you can access My Orders.

The My Orders screen shows you every order you have placed with Cnjerseys.net each order's status. Please note that this screen does not contain real-time shipping status; this information can be delayed by approximately one business day, so an item showing as open may have actually shipped. Tracking numbers are normally available approximately 24 hours after an item actually ships out.

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